Privacy Policy

Helping Hand Public Charitable Trust   Effective Date: 31 Oct 2025 - Last Updated: 07 Nov 2025

At Helping Hand Public Charitable Trust (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website — www.helpinghandtrust.in — or engage with our initiatives, donation programs, or volunteer activities.

We may collect personal and non-personal information from you in the following ways:

a. Personal Information

When you voluntarily provide information such as:

• Name, address, and contact number

• Email address

• Donation details and payment information

• Volunteer registration or event participation details

• Communication through email or contact forms

b. Non-Personal Information

When you browse our website, we may collect:

• IP address, browser type, and operating system

• Date and time of access

• Pages visited and time spent on our website

This information helps us improve user experience and maintain website security.

We use the collected data to:

• Process donations and issue receipts

• Communicate updates about our campaigns, projects, and events

• Register and manage volunteers or supporters

• Improve website performance and content relevance

• Comply with legal and regulatory requirements

We assure you that your personal information will not be sold, rented, or traded to any third party for commercial purposes.

All online donations are processed through secure and verified payment gateways that comply with industry-standard data encryption and security protocols.
We do not store your complete payment card details or sensitive transaction information on our servers.

We may share your personal information only under the following circumstances:

• With authorized partners or vendors who assist in processing donations or communications (bound by confidentiality agreements)

• When required by law, regulation, or court order

• To protect the rights, safety, or property of Helping Hand Public Charitable Trust and its stakeholders

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.

Our website may use cookies to enhance user experience and gather website analytics.
You may choose to disable cookies through your browser settings, but doing so may limit certain features of the site

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of inaccurate data

• Withdraw consent for communications or data processing at any time

To exercise these rights, please contact us at info@helpinghandtrust.in

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, or disclosure.
Our staff and volunteers are trained in privacy and confidentiality protocols to maintain data security.

Our website may include links to external websites for information or collaboration.
Please note that we are not responsible for the content or privacy practices of those sites. We encourage you to review their respective privacy policies.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website indicates your acceptance of these changes.

Helping Hand Public Charitable Trust
Email: info@helpinghandtrust.in
Phone: +91-9411408127
Address: Mohalla Ilahi Bakhash, Gangoh, U.P. & Yamuna Vihar, Delhi
Website: www.helpinghandtrust.in

Helping Hand Public Charitable Trust reserves the right to modify or amend this policy at any time to ensure compliance with legal, financial, and operational requirements. Updates will be published on our official website.